CUSTOMER INFORMATION
Privacy Policy
Privacy Policy
Voge Boutique Essentials, operated by Voge Boutique, is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. Our registered business address is 1846 N Loop 1604 W, Suite 105, San Antonio, TX, 78248, US.
Who We Are
Voge Boutique began in 2013 as a single storefront on the north side of San Antonio. We serve women who dress for real weeks, with a focus on natural fabrics and true-to-size fits. Our buying team keeps the range deliberately narrow so we can vouch for every piece.
Information We Collect
When you shop with us, we collect your name, email address, shipping and billing addresses, phone number, order and return history, payment authorization result (never your full card number), and browsing and cart activity. This information helps us process orders and improve your experience.
How We Use Cookies
Cookies help keep you signed in, remember your cart, complete checkout, measure site performance and errors, and understand traffic sources. These are essential for a smooth shopping experience.
Sharing Your Information
We share your information only with trusted third-party processors who help us operate: PayPal for payment processing and USPS for shipping. We do not sell your personal data.
Data Retention
Order and tax records are kept for 7 years as required by Texas and IRS rules. Marketing contacts are kept until you unsubscribe, then removed within 30 days.
Your Rights
You can request a copy of your data, correct it, or have it deleted by emailing [email protected] from the address used on your order. We confirm your identity by matching the request to an existing order and respond within 30 days. Deletion requests are honored except for order, invoice, and tax records we are legally required to keep for 7 years. You may also ask us to stop using your details for marketing at any time, which takes effect within 5 business days.
Contact Us
If you have any questions about this policy or your data, please contact us at [email protected] or call +1 210-254-9297. Our support hours are Monday to Friday, 09:00-18:00 (America/Chicago), excluding US federal holidays. We typically respond within 24 hours.
Legal Basis and Jurisdiction
This policy is governed by the laws of the State of Texas, United States, and any disputes are subject to the exclusive jurisdiction of Bexar County, Texas. If you have a dispute, please contact us first at [email protected] so we can try to resolve it directly. Most issues are settled this way within 30 days. If we cannot reach a resolution, the dispute will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Bexar County, Texas. Either party may instead bring a qualifying claim in small claims court. Claims are brought on an individual basis; class or representative proceedings are not available.
Limitation of Liability
Our total liability for any claim arising from an order is limited to the amount you actually paid for that order. We are not liable for indirect, incidental, or consequential losses, including lost profits, lost data, or loss of use. Nothing in these terms limits liability that cannot be limited under Texas or United States federal law, including liability for fraud or for death or personal injury caused by negligence.
Frequently Asked Questions
How do I request my data? Email [email protected] from the address used on your order. We will verify your identity and respond within 30 days.
How long do you keep my data? Order and tax records are kept for 7 years as required by law. Marketing contacts are removed within 30 days of unsubscribing.
Do you sell my personal information? No, we do not sell your data. We only share it with PayPal and USPS to process payments and deliveries.
Shop with Confidence
We value your trust. If you have any privacy concerns, reach out to us at [email protected]. We are here to help.